Privacy Policy

PlumbGo™ values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

• Name

• Phone number

• Email address

• Service address

Service Information

• Requested plumbing services

• Appointment details

• Customer communications

Website Data

• IP address

• Browser type

• Device information

• Website usage activity

2. How We Use Your Information

We use collected information to:

• Schedule plumbing services

• Respond to inquiries

• Improve customer support

• Send appointment updates

• Improve website performance

• Provide estimates and invoices

We do not sell customer personal information to third parties.

3. Cookies & Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic.

Cookies may help us:

• Remember user preferences

• Improve website performance

• Analyze visitor behavior

Users can disable cookies through browser settings if preferred.

4. Information Sharing

We may share limited information with:

• Service technicians

• Payment providers

• Website hosting services

• Legal authorities when required by law

We only share information necessary to provide our services effectively.

5. Data Security

We implement reasonable security measures to help protect customer information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security.

6. Third-Party Links

Our website may contain links to third-party websites. PlumbGo™ is not responsible for the privacy practices or content of external websites.

7. Customer Rights

Customers may request to:

• Access their information

• Update contact details

• Request deletion of personal data where applicable

Requests can be submitted through our contact information below.

8. Children’s Privacy

Our services and website are not intended for children under 13 years old. We do not knowingly collect information from children.

9. Updates to This Policy

PlumbGo™ may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.